Kenora District Services Board Reinvests its Time and Money into Community Services

How the Kenora District Services Board cut accounting costs and gained the ability to do more with more.

After investigating multiple solutions, we were impressed with the flexibility and knowledge of the Sparkrock team. Sparkrock’s Finance solution met all our critical component requirements while providing the opportunity for future growth. Their knowledge of our industry and willingness to find solutions to our unique reporting needs made them the best choice for now and the future.

Corrine Owen
Director of Finance & Asset Management
Kenora District Services Board

About KDSB

Kenora District Services Board (KDSB) provides vital social services to communities across the District of Kenora, Ontario, supporting individuals and families through Ontario Works, Social Housing, Emergency Medical Services, and Early Learning and Child Care programs.

Guided by a vision of forward-thinking leadership and engaged staff, KDSB is committed to delivering consistent, high-quality service and driving positive outcomes for the people they serve. Through collaboration and innovation, the organization works to strengthen communities and improve lives across the region.

The Challenge:
Buried in Spreadsheets

The Kenora District Services Board needed a better financial management system and additional features to support their growth as they faced three main challenges:

Navigation

Navigating their existing system proved to be a cumbersome task for the Kenora District Services Board. Users frequently found themselves clicking through multiple layers or drilling down into various menus just to locate the information they needed. This inefficient process not only consumed valuable time but also led to frustration among users. The system's search functionality was also inadequate, lacking the comprehensive capability to quickly and accurately retrieve relevant data. 

Limited Data Access

The Finance team was constantly inundated with numerous requests for data from various departments. Each time, they had to painstakingly gather the necessary information and manually compile it into reports.

This process was both time-consuming and inefficient, as the data they provided quickly became outdated, leading to potential inaccuracies and decision-making delays.

Reporting

The existing financial software posed significant challenges for the Kenora District Services Board, particularly in generating reports. The process was not only labour-intensive and time-consuming but also lacked the flexibility needed for quick updates. This inefficiency hindered their ability to make timely, data-driven decisions, ultimately impacting their operational effectiveness and growth potential.

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The Solution:
Data, Decisions, and Daily Wins

By adopting our comprehensive integrated Finance solution, KDSB unlocked a new level of operational efficiency. This transformation was marked by reliable access to real-time data, empowering the organization to make informed decisions swiftly and effectively.

Employees experienced a significant boost in productivity, as they could now retrieve crucial financial information independently, without relying on the Finance department. 

Sparkrock's user-friendly design ensures that even those with minimal technical expertise can navigate the system with ease, making it an invaluable tool for driving organizational success.

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The Outcome:
Communities Served Better

After implementing their new solution, KDSB was able to immediately reduce their accounting costs quite drastically and realized significant improvements in efficiency.

The new solution virtually eliminated human errors of keying in information, and their reporting became a breeze! With a flexible system that could be updated to meet changing ministry standards, their month-end reports were able to be completed in a fraction of the time.

Overall, because of these new-found efficiencies, KDSB is now saving a considerable amount of money per year, which is being reallocated back into their services.

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